Refund Policy – Blueberi Boutique

Refund Policy

RETURNS

Our return policy is valid for 30 days after receipt of your merchandise.

To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.


Non-returnable items:

  • Gift cards
  • Sale items - sale items cannot be refunded, however we are happy to exchange or credit.

Shipping costs are non-refundable.

Prior to sending your returned merchandise, please look up your order number and request the return/exchange by sending us an email at blueberiboutique2@gmail.com, or give us a call at 417-777-1672.


DEFECTIVE MERCHANDISE

Each item is inspected before being shipped to the customer.  Although rare, on occasion we do get return requests for defective merchandise.   After review, Blueberi Boutique will send a credit (gift card code) for the value of the defective merchandise.


In most cases, Blueberi Boutique will not ask to have the merchandise returned. If Blueberi Boutique does ask that the defective merchandise be returned, it will be at the expense of Blueberi Boutique.


RETURNING A GIFT

If you do not have the order number or the email used to place the order of your gift please email blueberiboutique2@gmail.com with the name of the person who ordered the gift for you.


SHIPPING YOUR RETURNED MERCHANDISE

Please DO NOT mail any returns/exchanges to us until you have emailed us with  your request  and have received a reply approving your return/exchange.


You will be responsible for paying shipping costs associated with your return (defective merchandise excluded). We strongly recommend you keep your shipping receipt and tracking number, in the event that we do not receive your product.


Blueberi Boutique  is not responsible for returned merchandise lost during shipping.


EXCHANGE PROCESS

Blueberi Boutique will process your exchange within two business days of receipt.


Blueberi Boutique  will pay the shipping costs associated with sending the new product out.


If you have further questions please email blueberiboutique2@gmail.com.